How ordering from Print Fast Express works
Choose. Upload. Approve. Delivered.
Four steps, and a price that is broken into its real parts the whole way through. This page explains what each line on the product page is for and what happens after you pay.
The four steps
Choose and customise
Pick the item, colour and quantity, then the branding position. The price lines update as you go, so you can test what a second position or a bigger run does before you commit.
Upload your artwork
Vector is best. Send what you have and we will tell you honestly whether it will print well.
Approve your proof
We send a proof of your logo on the item, at size and in position. Nothing is printed until you approve it, and two revisions are included.
Delivered or collected
Courier anywhere in South Africa, or collect free in Cape Town (Durban by appointment).
Nothing gets printed until you approve it
Proofs go out by email, usually within one working day of your order. If something is wrong, say so and we fix it. If your artwork will not hold up at the size you have asked for, we will say that too, before it becomes 200 branded items you cannot use.
- A proof of your logo on the item, before anything is made
- Two revisions included at no charge
- Production only starts once you have said yes
- The approved proof is kept, so a repeat order matches the first
Payment, changes and delivery
When do I pay?
Online orders are paid at checkout. Accounts with agreed terms are invoiced, and larger custom jobs are usually split into a deposit and a balance on completion.
Can I change my order after I have paid?
Until you approve the proof, almost anything can change. After approval the job is in production and changes mean a reprint, which has to be quoted again.
What if the delivery is wrong or damaged?
Tell us within 7 days with photographs. If it is our error we remake it. Custom branded goods cannot be returned simply because they are no longer wanted, which is why the proof step matters.
Do you hold stock?
Most items come from supplier stock or are made to order. The product page shows the lead time for each, and a quote will tell you if anything in your list is on back order.
Can I collect instead of paying for delivery?
Yes, from Cape Town or Durban, free. Pick collection at checkout and we let you know the moment the job is ready.
Not sure which way to brand it?
Send us the item and the logo and we will tell you what works, what it costs and how fast it can be done. WhatsApp 070 393 3504.